NatterLab Inc. (“NatterLab,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website (https://natterlab.ai), use our services, or otherwise interact with us.

By accessing or using the NatterLab platform and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide:

• Name, email address, and contact information

• Account login credentials

• Profile details (e.g., bio, skills, interests)

• Payment and billing information for premium memberships

• Content you create or upload (posts, responses, files)

1.2 Automatically Collected Information:

• IP address

• Device and browser type

• Access times and referring URLs

• Activity logs and usage patterns within the platform

1.3 Information from Third Parties:

• If you link third-party accounts (e.g., Notion, Gamma, OpenAI), we may collect basic integration and usage data with your consent

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the NatterLab platform

• Enable core functionality like Quantum Chambers, Lab Challenges, and user rewards

• Process transactions and manage subscriptions

• Personalize your experience and recommend relevant content

• Communicate with you, including service updates and community messages

• Monitor platform usage and enforce policies

• Comply with legal obligations and resolve disputes

3. Sharing and Disclosure

We do not sell your personal data. We may share your data only in the following cases:

• With service providers (e.g., hosting, payment processing, analytics) under strict confidentiality agreements

• When required by law or to protect our legal rights or platform integrity

• With your consent, such as when you opt into integrations or co-creation spaces

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and personal data by contacting us.

Some data may be retained after deletion as required by law, for legal claims, or for audit and security purposes.

5. Your Rights and Choices

Depending on your location, you may have rights to:

• Access the personal data we hold about you

• Correct or update your information

• Request deletion or restriction of your data

• Object to certain processing activities

• Export your data (data portability)

To exercise your rights, please contact us at [email protected].

6. Security

We use appropriate technical and organizational safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

7. International Users

Our services are hosted in the United States. If you access the platform from outside the U.S., you consent to the transfer of your data to the United States, which may not have the same data protection laws as your jurisdiction.

8. Third-Party Links

Our platform may contain links or integrations with third-party services. This Privacy Policy does not apply to those services, and we are not responsible for their practices.

9. Children’s Privacy

NatterLab is not intended for children under 18. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notifications. Continued use of the Services after changes indicates your acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: NatterLab Legal Team [email protected]